Which of the following is true about the PCMH core functions?

• A. They include Comprehensive care
• B. They include Quality and Safety
• C. They include Accessible Services
• D. They include all five core functions

Answer: (D)

The PCMH framework rests on five core functions: comprehensive care, patient-centered care, coordinated care, accessible services, and quality and safety. Comprehensive care means addressing the full range of patient health needs across all ages and settings. Patient-centered care focuses on respecting patient preferences, values, and family involvement in decision-making. Coordinated care involves organizing care across all clinicians and settings to avoid gaps or duplication. Accessible services ensures timely, convenient access to care, including after-hours options. Quality and safety emphasize using evidence-based practices, continuous improvement, and patient safety measures.

Because the PCMH model is defined by all five of these functions, the statement that they include all five core functions is correct. Focusing on only one function would miss the broader, integrated approach that PCMH aims to deliver.